No problem - Simply head on over to our JIRA instance and submit an issue
You can also mail us at firstname.lastname@example.org and we'll be more than happy to help you.
We try to respond as soon as we can to any issues or questions that come in. If you feel that you haven't received a prompt response on any issues - email us at email@example.com. Our SLA statement is published at https://wittified.atlassian.net/wiki/display/KB/Service+Level+Agreement.
You can read our documentation for all of our add-ons at https://wittified.atlassian.net/wiki